Seeking Craft Coffee Enthusiasts
& Community Builders
Foster Coffee Company is currently seeking to expand our team of craft coffee enthusiasts and community builders.
Do you like interacting with people? Do you love coffee? Do you consider yourself eager to learn? Do you have a high attention to detail? Do you like working in a fun, yet sometimes challenging environment? You might be the right fit for the Foster culture.
Ability to effectively navigate and use point-of-sale software for customer transactions. Requires thorough working knowledge of the Foster coffee menu and how to describe each coffee and it’s characteristics to potential customers. Assist baristas with coffee preparation, fill supplies, clean, wash dishes, and other shop duties.
Effectively prepare, brew, and serve espresso, espresso based drinks, pour over coffee, and coffee based drinks. Requires thorough working knowledge of the Foster coffee menu and how to describe each coffee and it’s characteristics. Ability to determine negative and positive aspects of brewed coffee and espresso in order to make adjustments in the brewing process and make recommendations to improve the final outcome of coffee taste. Ability to effectively navigate and use point-of-sale software for customer transactions. Assist other baristas with coffee preparation, fill supplies, clean, wash dishes, and other shop duties.
Store Manager - East Lansing
The store manager is responsible for leading all team members in the efficient and profitable operation of a Foster Coffee Company store, as well as maintaining a positive impact on the local community. They are responsible for managing the day-to-day store operations and maintaining high store standards and conditions. They ensure a positive store environment and experience, which provides consistent, efficient, and excellent customer service. They also ensure a positive work environment that challenges and equips our team members to excel in the coffee industry, in pursuing their individual passions, and being an active member in the community. The store manager is the ambassador for fostering community through coffee by setting the tone and personality of the store environment as well as being a key facilitator in fostering community with others.
Before you click apply below, please read through the attributes and characteristics of the Foster culture. We know it's a lot to read, but consider it a way to get to know us as we get to know you. If you see yourself as a good fit at Foster, we'd love to hear from you.
Excellent people skills
We love coffee, but people matter most. Brewing craft coffee is not a fast-as-possible atmosphere, it’s a more meticulous process that requires attention to detail while interacting with people through conversation. We aim to foster community through coffee which requires interaction with people. Any retail and food service job requires people skills, but interacting with people is something we focus on at Foster. You will have to demonstrate you work well with other team members and most importantly are able to interact with customers under many different circumstances.
Working Well Under Pressure
At Foster, there is always something to do. During peak customer times with long lines, the pressure to make excellent coffee combined with the demand to be efficient and productive will put a demand on all team members to function together and remain focused and positively interact with one another and customers. Theprimary focus of all team members is for the customer to have a great experience at Foster no matter the day or circumstance, this requires the team members to remain positive and focused under pressure. Life happens and outside circumstances affect everyone on the job, but you must demonstrate the ability to work well under pressure and put the customer first above your own feelings and circumstances.
Passion for obtaining craft coffee knowledge
Part of craft coffee experience is constantly learning about coffee and what can be done to farm, harvest, prepare, roast, and brew craft coffee to extract, enhance, and enjoy the positive aspects of coffee. We can’t force you to learn on your own time, but if you don’t have a genuine desire to keep learning about coffee, the culture at Foster isn’t suited for you. We are not looking for people who want to clock in and out, we’re looking for team members who have a desire to learn and foster better coffee and community.
Ability to Take Constructive Criticism, Improve, and Excel
Foster has a training program that requires a deep level of commitment to learning and constantly refining the coffee brewing process. Along with receiving craft coffee training, you will be periodically monitored on your brewing performance and required to meet standard levels consistent with excellent craft coffee. At Foster, we don’t believe there is a “once trained, always the same level of performance”, we believe excellent craft coffee comes from learning, training, refining, testing, and experimenting. If you don't take positive and constructive criticism well you might not be suited for the culture at Foster.
Desire to serve others
Service of others isn’t a skill, it’s a characteristic. At Foster, we serve people and each other. There is no task at Foster that is beneath any team member, manager, or owner-- everyone must work together and be willing to serve one another and the customer. You must demonstrate you are willing to serve others, co-workers, customers, and constituents alike. Life happens and outside circumstances affect everyone on the job, but you must demonstrate the ability to work well under pressure and serve the customer first above your own feelings and circumstances.
Ability To Work on a Team
Foster is a community of people who have a passion for craft coffee. It takes a team to run a coffee business and we view each ‘employee’ as a member of a team that helps make Foster possible every day. When one person is missing or not performing to their ability, or when one person is having a bad day, we all feel it. Each team member works with the realization that their actions affect someone else. You must demonstrate your ability to work with others on a team, problem solve together, and consistently communicate with respect.
Due to the nature of the knowledge and training involved to work in a craft coffee shop, Foster looks for individuals who are interested in more than a seasonal job. We’re not expecting every person who works with Foster to make us their ultimate career goal, but a desire to work in the coffee industry is a huge plus. If you’re looking for a short-term temporary job and something that doesn't require much work, Foster isn’t the right fit for you. We will provide you with on-going training and help you feel at home in the Foster culture, so we do expect a reasonable commitment in return. No matter your life plans, we’re committed to seeing each person reach their full potential in life and discovering how Foster may be part of that journey. It’s important for us to discuss how Foster may fit into your life now and in the future.